My name is Scott, I started with Re-Leased since January 2020 as an Implementation Consultant based between Sydney/Melbourne. My experience with Re-Leased has been great, no two days are the same. Being part of the APAC professional services team means that I’m constantly talking to our customers & our people across many different parts of the world.

8.30am – Arrive into the home office, check slack for anything that I need to be aware of that has happened overnight.

9.00-10.00am – Check emails, I generally spend my mornings discussing items with the product, data & support team.

10.00am – 12.00pm – Customer facing training sessions with either my current customers who I am implementing, or can be existing customers via zoom diving into many different parts of the product.

1.00pm – 4.00pm – Customer facing training sessions with either my current customers who I am implementing, or existing customers.

4.00pm – 5.30pm – Customer Support; I help out on support in the afternoons so here you will catch me replying to support tickets via email or on the phone with our customers helping to resolve their support tickets.

I love working at Re-Leased as no two days are the same! I’ve been in a varied role since I started at Re-Leased, one minute I could be finishing a zoom call with a customer, jumping onto a sales demo, loading data in for a customer, having a chat with the product team or customer success team about a new or existing customer. Re-Leased offers a great team culture and is constantly growing, so we have plenty of opportunities to grow and develop alongside the company.